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Welcome to the Small Business Management Toolbox!

This resource covers 11 competency standards from the Certificate IV in Business (Small Business Management). Each competency provides a variety of information and activities that will help you learn about managing a small business.

If you have not used this Toolbox before, click on 'First time user' for some useful information and navigation tips.

Choose a competency from the list to begin!

Coordinate implementation of customer service strategies
Develop work priorities
Establish business and legal requirements
Manage a small team
Manage finances
Monitor a safe workplace
Monitor and manage business operations
Promote the business
Research business opportunities
Undertake business planning
Undertake financial planning